Wrong or missing information in a Micor entry

Use the Suggest a fix tool to let us know what you think is wrong in a Micor entry.

1. Select the specific text you want to comment on.
2. Select the green icon (a pencil) that appears next to your selection. The text you selected will be automatically added to the suggest-a-fix form.
3. Tell us what you think is wrong or missing.
4. Add your email address so we can get back to you.
5. Complete the robot test and select Submit.

If you find something that you think is wrong in a Micor entry, please let us know.

The Micor team will review your feedback and get back to you as soon as we can.

Use the Was this page helpful? buttons at the foot of every page to send us feedback about Micor.

1. Select No
   
2. Tell us what's wrong and select Submit

or

1. Select Yes
2. Tell us what you like and select Submit

The text search bar located in the top-right corner of the Micor homepage allows users to search across all commodities, in one place.

Each commodity also has it's own text search bar, located in the top-right corner of pages within a commodity. If you use the search bar in Dairy, you will receive only Dairy results. If you use the search bar on the homepage, you will receive results from all commodities.

Content you do not have access to on your Micor user account will not be displayed in search results (e.g. Meat results will not display unless you have access to meat).

Log in to your account to ensure that you receive all the available results when using the sitewide search on Micor.

If your search yields no results, you may need to try more general search terms, reduce the number of keywords or apply for a login to access more results from meat, plants and live animals.

Refer to Using the search bar for Boolean operators, wildcard and phrase search tips.

Each commodity has it's own text search bar, located in the top-right corner of the page; that is, if you use the search bar in Dairy, you will receive only Dairy results.

Boolean operators

Boolean operators are used to narrow or expand the search results. Boolean operators must be in UPPERCASE:

• AND – Use AND to narrow your search results. The search results include all of the free text expressions.
• NOT – Use NOT to narrow your search results. The search results don't include the specified free text expressions or property restrictions.
• OR – Use OR to expand your search to include more terms. The search results include one or more of the specified free text expressions or property restrictions.

Examples

honey OR apiculture

will find pages that include either honey OR apiculture, or both

oats NOT sowing

will find pages that include the word oats but do not include the word sowing

hatching AND "day-old chickens"

will find pages that include the word hatching AND the phrase "day-old chickens"

endorsement AND 1113

will find pages that include the word endorsement and the number 1113

Wildcard

A wildcard substitutes for one or more characters.

Use a wildcard * if you want to be sure to get variations of the term you are looking for or if you are not sure about the spelling:

Example

produc*

to search for all pages containing words starting with produc; that is, produce, product, products, productive, production.

Double quotes for phrases

Use double quotes "" to find exact phrases if you are sure about the phrase.

Examples

"cheese products"

to search for all items containing "cheese products"

"whey powder"

to search for all items containing "whey powder"

Finding importing country requirements for meat

For Micor meat there is a single page for each country that contains that country's known importing requirements.

Access is restricted to Micor meat. Exporters and affiliated industries can apply for a login.

Micor meat allows you to refine a search by country and whether Australian exporters have access for various edible or inedible commodities.

• If you know the country you want to export to, choose it from the Country filter.
• If you would like to access a list of countries with market access for an edible commodity, choose it from the Edible filter (results are based on the content in section 1.3).
• If you would like to access the countries with market access for an inedible commodity, choose it from the Inedible filter (results are based on the content in section 1.4).
• If you combine these filters, a list of countries that meet all of the selected criteria will be displayed.

Select the country link in the results section to go to the country page.

The "Clear filter" link below a filter will reset that filter.

Searches can also be conducted by entering key words such as endorsement number, product name or country name into the search bar at the top of the page. Refer to Using the search bar.

Forgotten your password?

If you have forgotten your password you can reset your password.

1. Select Reset Password in the login box.
2. Enter your username and a 4-digit number. You will need to use this 4-digit number when resetting your password.
   
3. Select Send instructions.

Micor will send you an email to the email linked to your account with a link to change your password.

Finding importing country requirements for plants

Micor plants contains all known importing country requirements and publishes information in individual cases for each specific country and commodity. These requirements are based on import permits or instruments in writing issued by the importing National Plant Protection Organisation (NPPO).

You can refine a search by country, group, end use and scientific name using the search filters. Searches can be conducted at any level, for example country and group only, country and end use only.

To find the importing country requirements of a commodity for a specific country:

1. Choose the country from the Country filter.
2. Choose the commodity from the Group filter.
3. Choose the end use from the End use filter if it helps to narrow down your search.
4. Choose the scientific name from the Scientific name filter if it helps to narrow down your search.
5. Select the case link in the results section. The results section sits below the filters.

If you only choose a country from the Country filter, you can follow the country link in the results section to view all the available cases for that country.

Searches can also be conducted by entering key words such as endorsement number, common name or the country into the search bar at the top of the page. Refer to Using the search bar.

Access to work plan and protocol documents

Micor plants has a documents section located at the bottom of the Micor Plants page, that contains documents relevant to plant exports including protocols and work plans. Protocol documents are bilateral agreements between the Department and the importing country NPPO. This section is restricted, users are required to apply for access with Plant Exports to view these documents.

For access to be granted to Work plans and Protocol documents users must:

• be involved within export pathway, be an affiliated industry members or be a part of an export business.
• be located in Australia and hold an Australian Business Number (ABN).

Forgotten your password?

If you have forgotten your password you can reset your password.

1. Select Reset Password in the login box
2. Enter your username and a 4-digit number. You will need to use this 4-digit number when resetting your password
3. Select Send Instructions

Micor will send you an email to the email linked to your account with a link to change your password.

What do I do if there is no case for my product on Micor Plants?

Where there are no import conditions for your export, the exporter must obtain an official notification in writing from the NPPO of the importing country in form of an import permit or instrument in writing. This document must be emailed to Micor Plants for a case to be created prior to an inspection or export occurring.

What do I do if the conditions listed on my import permit are different to the Micor case?

Import permits or instruments in writing that differ to the information in Micor Plants must be emailed to Micor Plants, for a case to be updated prior to any inspection or export occurring.

How do I get assistance interpreting conditions listed in Micor Plants?

If you have questions relating to conditions published in Micor Plants, you can contact the Micor Plants team.

Finding importing country requirements for fish

For Micor fish there is a single page for each country that contains that country's known importing requirements.

Micor Fish allows you to refine a search by country and whether Australian exporters have access for various types of seafood and non-prescribed goods.

• If you know the country you want to export to, choose it from the country filter.
• If you would like to access a list of countries with market access for commodities for human consumption, choose it from the Access for type of seafood filter (results are based on the content in section 1.2).
• If you would like to access the countries with market access for non-prescribed goods, choose it from the Access for non-prescribed goods filter (results are based on the content in section 1.3).
• Combining filters gives a list of countries that meet each of the selected criteria.

Select the country in the results section to go to the country page.

The "Clear filter" link below a filter will reset that filter.

Searches can also be conducted by entering key words such as endorsement number, product name or country name into the search bar at the top of the page. Refer to Using the search bar.

Finding importing country requirements for live animals

For Micor live animals there is a single page each specific commodity (case). A country page contains all the cases for that country grouped by livestock, non-livestock and reproductive material.

Access is restricted to livestock cases in Micor live animals. Exporters and affiliated industries can apply for a login.

Micor live animals allows you to refine a search by country, category, group and species.

• If you know the country you want to export to, choose it from the country filter
• Use the category, group and species filters to further refine your selection
• If you combine these filters, a list of countries that meet all of the selected criteria will be displayed.
• Select a specific case in the results section to go directly to that case

The "Clear filter" link below a filter will reset that filter.

Searches can also be conducted by entering key words such as endorsement number, product name or country name into the search bar at the top of the page. Refer to Using the search bar.

Forgotten your password?

If you have forgotten your password you can reset your password.

1. Select Reset Password in the login box.
2. Enter your username and a 4-digit number. You will need to use this 4-digit number when resetting your password.
3. Select Send Instructions.

Micor will send you an email to the email linked to your account with a link to change your password.

Finding importing country requirements for eggs

For Micor eggs there is a single page for each country that contains that country's known importing requirements.

1. Choose the country from the Country filter
2. Select the country in the results section to go to the country page.

The "Clear filter" link below a filter will reset that filter.

Searches can also be conducted by entering key words such as endorsement number, product name or country name into the search bar at the top of the page. Refer to Using the search bar.

Finding importing country requirements for non-prescribed goods

For Micor non-prescribed goods​ there is a single page for each specific product (case). A country page contains all the cases for that country grouped by product.

The Micor non-prescribed goods landing page allows you to refine a search by country, category or product. 

• If you know the country you want to export to, choose it from the Country filter
  
• Use the category and product filters to further refine your search
  
• If you combine these filters, a list of cases that meet all of the selected criteria will be displayed
  
• Select a specific link in the results section to go to that case.
  

The "Clear filter" link below a dropdown option will reset that filter.

Searches can also be conducted by entering key words such as endorsement number, product name or country name into the search bar at the top of the page. Refer to Using the search bar.